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Joe Swartz
David Cochran
Deondra Wardelle
Michael Russell, MD
Doug Sabotin
Jonathan Chalfant
Dave Hill
Joe Swartz
Deanna Willis
Christopher Habig
Chuck Russo
Carol Shields
Joseph E. Swartz is the Administrative Director of Business Transformation for Franciscan Health. He has been leading continuous improvement efforts for 25 years, including 14 years in healthcare. Joseph is the co-author of the book, Seeing David in the Stone, and is the co-author (with Mark Graban) of “Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements” (Productivity Press), which received a Shingo Research & Publication Award in 2014. He earned an MS in Management from Purdue University as a Krannert Scholar for academic excellence.
David S. Cochran is a Professor of Systems Engineering, and Director of the Purdue University Fort Wayne Center of Excellence in Systems Engineering. Dr. Cochran’s research is Collective System Design which is a methodology to design sustainable systems. He is the Purdue Fort Wayne faculty representative to the Purdue graduate school council. He served on the Lean Systems Board of IISE, the Orthoworx Advanced Manufacturing Council, and the MIT Lean Aerospace Initiative. He earned a Ph.D., from Auburn University, and M.S., Industrial Engineering, from The Pennsylvania State University. He served as Associate Professor with the Mechanical Engineering Dept. at MIT. Her served as adjunct Professor for Meijo University School of Business, Nagoya, Japan, and Southern Methodist University, Systems Engineering degree program in Dallas, TX.
Prof. Cochran teaches Systems Engineering and MBA program courses at Purdue University Fort Wayne and teaches for the Purdue University Master of Science in Engineering Technology (MSET) program.
Dr. Cochran developed the Production System Design (PSD) laboratory at MIT during the time when lean was just emerging. The research focuses on how to express lean as a consequence of an enterprise system design, instead of a set of tools to implement. He is a two-time recipient of the Shingo Prize for Manufacturing Excellence and is co-author with Mr. Joe Swartz of the 2015 IIE ISERC Best Track Paper in Lean Systems entitled, “Collective System Design of St. Francis Hospital ER.”
Mark Graban is author of the Shingo-Award winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements (also a Shingo recipient) and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the creator and editor of the anthology book Practicing Lean. Mark also blogs and podcasts at www.LeanBlog.org.
He serves as a consultant to organizations through his company, Constancy, Inc and also through the firm Value Capture. He is also a Senior Advisor to the technology company KaiNexus. He has focused on healthcare improvement since 2005, after starting his career in industry at General Motors, Dell, and Honeywell.
Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.
I grew up in a cornfield in Indiana. Shoveled corn, soybeans, and Manure. Now they let me work in a healthcare system. Who would have guessed that?
A visionary leader, entrepreneur, coach and speaker, Deondra R. Wardelle specializes in empowering individuals and corporate groups through strategic visioning to achieve goals and sustain transformative change. Deondra launched On To the Next One Consulting, LLC, to serve as a strategic partner, cultural change agent and operational expert for clients. She works alongside business partners to assess, prioritize and address operational challenges.
Her services range from facilitating strategy and alignment workshops to coaching leaders on diversity, equity and inclusion principles; educating teams on the tenets of Lean and the Toyota Way; and creating affinity and employee resource groups – all designed to help partners meet short and long-term business goals. Deondra’s vision is to help organizations, groups and individuals overcome obstacles and achieve their grandest visions and dreams – one step at a time. This includes her current passion project the #RootCauseRacism movement, a global initiative to end systemic racism and advance social justice through the practice and application of continuous improvement methodologies.
Website: www.deondrawardelle.com
Doug Sabotin is an enthusiastic champion, speaker, teacher and coach of project management, leadership, strategic planning & deployment, lean sigma and design thinking. Doug joined Columbus Regional Health (CRH) over 23 years ago, and his contributions have been vast. He currently works in the organization as a Lean Sigma Black Belt, Educator, and Project Manager. Since 2016, Doug has successfully completed 41 projects and has also trained 60 individuals in Lean Sigma Green Belt and 22 in Design Thinking. From 2009-16 he served as the Director of the Lean Six Sigma Department. Doug was an analyst and manager in the Information Services Department for from 1997-2008. In 2008, he served as the project manager for the reopening of CRH (including work with FEMA) after a devastating flood caused more than $180 million of damage to the hospital. Doug also teaches lean sigma, strategic planning, innovation, organizational development, and healthcare administration classes in MBA programs for Indiana University and Indiana Wesleyan. Doug loves spending time with his wife and four beautiful children, coaching high school golf and swimming, running, and playing guitar/singing in a band in his local church. Since beginning Lean Six Sigma in 2005, Columbus Regional Health has completed more than 250 improvement projects and realized savings or revenue generation of more than $35 million
Tim is a Transformation Coach for Franciscan Alliance in Lafayette, Indiana. He is a process engineer with more than 32 years in manufacturing engineering and since 2010 has been working in the healthcare industry. Tim has been a lean practitioner for more than 30 years and has a broad range of continuous improvement experience including hands-on lean transformation of Delphi Automotive in the US as well as coaching lean transformations at international sites in over a dozen countries. In addition to his lean transformation experiences, he has led hundreds of successful continuous improvement projects in North America as well as developed and delivered lean training to hundreds of staff, managers, and executives at sites in the US, Mexico, Europe, and Asia.
Tim is co-author of New Horizons in Standardized Work: Techniques for Manufacturing and Business Process Improvement (Productivity Press) and The Standardized Work Field Guide, with Jeffrey T. Bell.
Tim holds a BS in Electrical Engineering Technology from Purdue University, and an MS in Management from Indiana Wesleyan University. He received training in the Toyota Production System from the Toyota Supplier Support Center (TSSC) under the tutelage of Hajime Ohba and was validated by Toyota as a qualified trainer in Standardized Work. Tim also was certified by the Avraham Y. Goldratt Institute as a trainer in the Theory of Constraints.
During his 25 years in the automotive industry (General Motors / Delphi Electronics), Tim served in many different roles in engineering. He also provided strategic planning support to C-level and various mid-level executives. He is a certified Black Belt in Lean Six Sigma Healthcare through Purdue Healthcare Advisors and has maintained a Lean Bronze Certification through the Society of Manufacturing Engineers since its inception.
Dave Hill is a Business Transformation Coach with Franciscan Healthcare in Indianapolis, Indiana.
Dave has 25 years’ experience building learning organizations in automotive, e-commerce, logistics, chemical, construction, consumer goods, aerospace, and healthcare industries. Dave’s lean systems experience spans functional, strategic, and consulting roles with tier one Toyota supplier Arvin-Sango, Freudenberg-NOK, Faurecia, Ingersoll Rand, DSM, LeanCor, Amazon, Nestle, Carl-Zeiss Meditec, Hilti, Menlo Worldwide Logistics, Veyance Technologies, Keter, PG Technologies, Trane, and Franciscan Health. His lean transformation work has led to leadership roles and project work in The Netherlands, Israel, Spain, Sweden, Belgium, Luxemburg, Mexico, and Canada.
Dave holds Bachelor of Arts Degrees in Industrial Psychology & Communications from Purdue University and a Master of Arts Degree in Human Resource Management & Industrial Relations from St. Francis University (PA). Dave is Certified in Production and Inventory Management (CPIM) and is a Certified Supply Chain Professional (CSCP) through APICS, The Association for Supply Chain Management. He is a Certified Trainer in Job Instruction (JI) through the TWI Institute and Scrum Alliance Certified Scrum Master, and Six Sigma Master Black Belt.
While supporting dozens of lean transformations has engaged his systems mindset, Dave’s true passion is exploring how people learn on an individual and group level, and to articulate the inner journey we must all take in order to be effective change agents and true servant leaders.
Indiana University School of Medicine
Dr. Willis is Associate Professor of Family Medicine. She received her medical degree from the University of Missouri-Columbia and her Masters of Business Administration at the Indiana University Kelley School of Business. Dr. Willis is Board Certified by the American Board of Family Practice. Dr. Willis has completed the Institute for Healthcare Improvement year-long Improvement Advisor program, which prepares healthcare professionals to lead performance improvement efforts in complex healthcare environments.
She served as Chief Medical Officer of Quality and Medical Management for Indiana University Medical Group-Primary Care from 2001-2012 where she facilitated achievement of Level 3 National Committee for Quality Assurance (NCQA) Patient Centered Medical Home and Diabetes Recognition Program recognition for all of the commercial practices. From 2013-2016, she was Transformation Officer/Senior Medical Director of Quality Improvement for IU Health Physicians, where she led the Lean transformation of IUHP’s 200 physician practices and 6 value streams. Nationally, she co-chairs the American Medical Associations Physician Consortium for Performance Improvement’s (PCPI) Preventative Care Technical Expert Panel, serves on the National Committee for Quality Assurance’s (NCQA) Wellness and Geriatric Expert Work Group, and the National Board of Medical Examiners Computer Simulation Committee. Currently, she is medical director of the IU-Methodist Family Medicine Residency’s Family Medicine Center and Vice Chair of Research for the Department of Family Medicine.
By building quality initiatives, framework, and strategy over the years, she has developed a practical approach to educating medical students, residents, and practicing physicians about performance improvement in their practices. As previous Statewide Competency Director for the Social and Community Context of Healthcare for all nine campuses of Indiana University School of Medicine, she directed the competency curriculum related to cultural competency and quality improvement. As a result of this expertise, she was appointed to and served on the national American Academy of Family Physicians Commission on Education. She has also served as the previous President of the Indiana Academy of Family Physicians, and the Chair of the Commission on Finance and Insurance for the American Academy of Family Physicians.
Dr. Willis began using Lean quality improvement techniques in 2001 through collaboration with colleagues in business and engineering at Purdue University. Over the years, her collaboration opportunities grew allowing her to work closely with others from Massachusetts Institute of Technology, University of Michigan, University of Iowa, and Purdue University to develop Lean Healthcare curriculum modules and teaching videos as part of the EdNet Lean Healthcare Academy.
She is recognized for her work in Quality Improvement nationally and internationally, with recent speaking and consulting engagements in the Middle East, China, and Europe.
Christopher has been active across a wide range of functions and industries during his career. Possessing an entrepreneurial mindset and a focus on problem-solving, Chris has developed his personal style of leadership to drive forward company visions, missions, and strategies. He is skilled at bringing concepts to life and into the market.
Indiana has always been home before and after graduating from Butler University and later, Indiana University’s Kelley School of Business MBA program. Chris has turned his focus to his real passion – improving the healthcare industry in the United States. Because health insurance doesn’t equal health care, he cofounded Freedom Healthworks to accelerate an innovative care model called direct care.
At Freedom Healthworks, Chris ensures progress in key performance areas while adhering to the company’s core values. He works to expand Freedom’s presence in the healthcare industry and increase mainstream awareness of direct care. He believes that the company can continue to change the way American healthcare is delivered.
Nathan Bohlmann is the Director of Operational Effectiveness at the Indiana University School of Medicine (IUSM). In this capacity, he oversees the school’s efforts in operational process improvement, focusing on increasing the value added by operational services that support the school’s mission. He leads various continuous improvement initiatives across the school and provides expertise on Lean Six Sigma methodology, problem solving tools, techniques, coaching and training for the school and the university. Prior to this role, Bohlmann served as the Director of Business Intelligence and Operational Performance, directing the BI strategy for the school’s administrative and educational data, for the School of Medicine. Bohlmann has served the higher education community for nearly 30 years in multiple capacities. Prior to joining IUSM in 2013, he was the Executive Director, IT Sponsored Research Services and IT Performance at Clemson University from 2007-2013. Within the information technology organization, he facilitated ITs engagement in sponsored research, directed the unit’s research administration efforts, and served as co investigator on various computing an IT oriented federal awards. He also directed the IT organization’s strategic planning and performance assessment efforts. Proper to Clemson, Bohlmann spent several years at Purdue University beginning in 1990, in a variety of roles in Information Technology, Sponsored Program Services, the Purdue Graduate School, the Office of the Vice President for Research, and Institutional Research
Community Health Network
Carol Shields is an Outcomes and Performance Manager at Community Health Network. She is a certified Lean Six Sigma Black Belt, Change Agent, and a certified Project Management Professional from the Project Management Institute. Carol obtained a bachelor’s degree from Ball State University and is currently pursuing a dual Masters in Executive Development for Public Service and Adult & Community Education. She is a passionate communicator who has demonstrated success in the healthcare and not for profit arena. She lives by the moto that “Optimism is the faith that will lead us to success.”
