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Hand-washing Video

As you watch this video, imagine your most experienced workers training others using this same, systematic way of training. Job Instruction is a skill that can be taught and the impact is dramatic!

Want to learn more about TWI? TWI Knowledge Certification now available!

And don’t miss the TWI & Kata Summit Europe,
October 29-30, 2020 in beautiful Barcelona, Spain!

What is the TWI Summit?

The TWI Summit is an annual gathering of those seeking to learn, implement, and sustain successful TWI Programs (Training Within Industry) in order to address some of the most common challenges in lean organizations. The Summit highlights companies who are addressing these challenges through TWI’s Job Instruction, Job Methods, and Job Relations programs which impacted Toyota in its formative stages.


Who will you find in attendance?

Lean champions, HR managers, Operations managers, and Training professionals who are charged with addressing challenges like these…

  • Inability to make and sustain improvements
  • Difficulty getting workforce engagement in daily improvements
  • Struggle to create a no-blame, respect for people culture


Steven Spear on TWI

Steven Spear, former TWI Summit presenter and author Chasing the Rabbit, Decoding the DNA of the Toyota Production System, and Learning to Lead at Toyota, had this to say about TWI…

“An essential ingredient in being competitive is having a reliable system for developing skills. This is where Training Within Industry comes in: Job Instruction training to bring novices up to speed, Job Methods training so they could be active agents in improving what they did and how they did it, and Job Relations training that teaches the foundations of positive employee relations.”

– Steven Spear, author Decoding the DNA of the TPS