Agenda | Lean Frontiers
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TWI Summit Agenda

The presentation team is made of up some of the most experienced TWI and Lean company practitioners and coaches. Learn from them during breakout sessions, but just as important, learn from them over coffee, lunch, or a hallway conversation.

SUNDAY

07 March

4:00-6:00PM

TWI Master’s Meetup: Hosted by the TWI Institute

Join us for an in-depth conversation, guided by experienced TWI masters. This is a great opportunity to explore more advanced topics with your peers. The meet-up is not designed for those new to TWI (only those who have practiced it).

MONDAY

08 March

7:15-8:00AM

Registration + Grab and Go Continental Breakfast

8:00-8:20AM​

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Summit Welcome • Summit Hosts Roger Bilas & Amanda Ott

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Advanced Lean; TWI’s Tie In • Jim Huntzinger​

Author • Thought-Leader • President & Founder Lean Frontiers

8:20-10:00AM

KEYNOTE SHORTS

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15 Minute Keynote • TWI Level Set

Oscar Roche • TWI Institute Australia and NZ

Eleanor Glass MD

15 Minute Keynote • Making Primary Care Primary Again

Eleanor Glass MD • Integrative Family Care & Department of Family & Community Medicine, University of Cincinnati College of Medicine CMO and Co-founder, Adj Assistant Professor

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15 Minute Keynote

Rebecca Bettencourt • E&J Gallo

10:00-10:30am

Networking Break

10:30AM - NOON

YOU PICK • 90 MINUTE HANDS-ON, PRACTICE SESSIONS​​

Hands on interactive session providing an opportunity to see & learn J-programs you may not otherwise have exposure to.

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Job Instruction

Jamie Smith

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Job Methods

Patrick Graupp

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Job Relations

Richard Abercrombie

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Problem Solving

Don Dinero

NOON - 1:00PM

Networking Lunch

1:00 - 4:00PM

YOU PICK • 3-HOUR EXPERIENTIALS​​

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JI + Wine = ♥

Rebecca Bettencourt

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Job Relations

Mark Rosenthal

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Problem Solving

Oscar Roche

4:30 – ???

Annual Late Night TWI Geekfest

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Using TWI to Master Changeovers

Mark Warren, Improvement Coach & Industrial Historian

4:30 – 8:30pm

After Hours Workshop

TUESDAY

09 March

7:30-8:00AM

Grab and Go Continental Breakfast

8:00-8:10AM

OPENING REMARKS

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Welcome Back with Summit Hosts Roger Bilas & Amanda Ott

8:10-9:35AM

KEYNOTE SHORTS

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20 Minute Keynote • Enabling your Business Through People

John Vellema

Hugh Alley

20 Minute Keynote • There Isn’t a 5×2 Hour Timeslot for TWI J Programs! Now What?

Hugh Alley

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20 Minute Keynote • Mastery of the TWI Skills

Mark Warren

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15 Minute Breakout Sessions Intros

9:35-10:00am

Networking Break

10:00-10:45AM

Wayne meyer

How to Navigate the Unknown Territory of TWI

Wayne Meyer • Continental Structural Plastics

Eleanor Glass MD

Using TWI to Fight Burnout

Eleanor Glass MD • Integrative Family Care

10:45-11:00am

Networking Break

11:45-1:00Pm

Networking Lunch

1:00-1:45PM

Paul Riley

Launching a TWI Job Instruction Training Program at Hallmark Cards

Paul Riley

Tim Dove

School Specialties Case Study

Tim Dove

1:45-2:00Pm

Networking Break

2:00-2:45PM

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Case Study

Roger Bilas

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Case Study

Laura Murray

2:45-3:00Pm

Networking Break

3:00-3:20Pm

Closing Keynote

OPTIONAL​

10-Hour “J” and “K” Training

TUES | WED | THURS

Job Instruction

TUESDAY

5:00-7:00PM

JI Session 1

WEDNESDAY

10:00-12:00PM

JI Session 2

1:30-3:30PM

JI Session 3

THURSDAY

8:00-10:00AM

JI Session 4

11:00-1:00PM

JI Session 5

TUES | WED | THURS

Job Relations

TUESDAY

5:00-7:00PM

JR Session 1

WEDNESDAY

10:00-12:00PM

JR Session 2

1:30-3:30PM

JR Session 3

THURSDAY

8:00-10:00AM

JR Session 4

11:00-1:00PM

JR Session 5

MON |TUES | WED

KATA Training

MONDAY

5:00-7:00PM

Session 1

TUESDAY

10:00-12:00PM

Session 2

2:00-4:00PM

Session 3

WEDNESDAY

9:00-11:00AM

Session 4

1:00-3:00PM

Session 5

WEDNESDAY

09 March

OPTIONAL | FULL-DAY WORKSHOPS​

7:30-8:00AM

Grab and Go Continental Breakfast

8:00-4:00PM

Sam Wagner

TWI & KATA Working in Tandem

Sam Wagner

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Sustaining TWI

Patrick Graupp + Scott Curtis

David Meier

Glenns Creek Distillery

About the Facilitator

David Meier was first exposed to the TWI methods in 1987, and has applied them in many industries since that time. David Meier is an internationally recognized authority on Lean Manufacturing and The Toyota Production System (TPS). David is the co-author of the best selling books, The Toyota Way Fieldbook, (McGraw-Hill, 2005), and Toyota Talent, (McGraw-Hill, 2007) with Jeffrey Liker. 

The modern workplace is certainly different from the workplace when the TWI programs were originally developed.

Toyota Talent provides greater detail for using the TWI Job Instruction method for the more complex jobs of today. 

David has applied the TWI Job Instruction method to every type of work in many different industries, and can provide a more clear understanding of how to use this powerful method to develop talent within your organization!

Front Page

Oscar Roche

TWI Institute Australia and NZ

About the Facilitator

Oscar Roche works closely with clients to realize organizational change, develop people capability and meet business improvement goals. He believes the long-term success of any business lies in the development of it’s people.

This belief, combined with extensive operations management experience, helps him add value to every organization he works with. Oscar holds a Bachelor of Applied Sciences. His diverse sector expertise includes training, logistics, FMCG, chemicals, beverages and food. Having run his own business and worked in various manufacturing roles for many years, he keenly appreciates the competing pressures modern firms face.

Eleanor Glass MD

Integrative Family Care & Department of Family & Community Medicine, University of Cincinnati College of Medicine CMO and Co-founder, Adj Assistant Professor

About the Facilitator

Undergraduate: Washington University in St. Louis

Medical school: University of Cincinnati College of Medicine

The Christ Hospital/University of Cincinnati Family Medicine Residency

The Helms Medical Institute Acupuncture for Physicians

Dr. Glass is a third generation Dr. Glass! She is committed to and excited to start a Direct Primary Care practice in Cincinnati, inspired by the legacy begun by her grandfather, a primary care doctor in England. Dr. Glass is building a family medicine practice which supports both patient and physician in the pursuit of health.

As a faculty member with the University of Cincinnati’s Department of Family and Community Medicine, Dr. Glass served as a primary care doctor at The Christ Hospital Family Medicine Center. In addition, she broadened her clinical experience by serving as medical acupuncturist for the Center for Integrative Health and Wellness, teaching clinician in the newborn nursery and the office procedures clinic, and staff member at The Christ Hospital Urgent Care Center.

Dr. Glass has been recognized with many awards for her studies and clinical work, including: Intern of the Year, Marjorie Grad Vockell Award for Humanism and Compassion in Clinical Care, Gold Humanism Resident as Teacher award, AOA induction, and as Preceptor of the Year. Dr. Glass teaches on various topics including: burnout prevention, integrative approaches to mental health, primary care for HIV/AIDS patients, and quality improvement in EMR usage. Other interests include: pediatrics, women’s health and contraception management, dermatologic procedures, and nutrition, exercise and mindfulness.

For Dr, Glass, an integrative lifestyle means plenty of time in the woods hiking, biking, and running, daily meditation, and close relationships with friends and family. She welcomes you to join Integrative Family Care.

https://ifcdirect.com/our-physicians

Pat Boutier

Author & Consultant

About the Facilitator

Pat has over 40 years of technical and business experience working with companies. He has deep knowledge of Lean concepts, especially Toyota Kata & TWI, and works directly with companies so they can adapt Lean ideas to their own processes. He has worked with firms in the following industries: Mining, coal fired and nuclear reactor power generation, liquid processing, metal processing, food, chemical, cosmetic, furniture, sewing, electronic, defense, office, service, and medical processes.

 

Patrick Graupp

Principal, Vice President & Senior Master Trainer
JI, JR, JM, JS, PS

About the Facilitator

Patrick began his training career at the SANYO Electric Corporate Training Center in Japan after graduating with Highest Honors from Drexel University in 1980. There he learned to deliver TWI from his mentor Kazuhiko Shibuya. Mr. Shibuya was trained by Kenji Ogawa who was trained by the four TWI Inc. trainers sent from the US to help Japan rebuild industry in 1951. Patrick earned an MBA from Boston University while heading Sanyo’s global training effort. He was later promoted to the head of Human Resources for SANYO North America Corp. in San Diego, CA where he settled. 

Patrick partnered with Bob Wrona in 2001 to conduct TWI pilot projects in Syracuse, NY that became the foundation for the TWI Institute which has since trained a rapidly expanding global network of over 1100 certified trainers who are now delivering TWI training in the manufacturing, health care, construction, energy, and service industries in the US and around the globe. These efforts were outlined in their book The TWI Workbook: Essential Skills for Supervisors, a Shingo Research and Professional Publication Prize Recipient for 2007. Patrick is also the author of Implementing TWI: Creating and Managing a Skills-Based Culture which was published by Productivity Press in 2010 and Getting to Standard Work in Health Care: Using TWI to Create a Foundation for Quality Care published by CRC Press in 2012.

Dwayne Butcher

VP of Lean Frontiers

About the Facilitator

My lean journey began in 2005 when managing sales and marketing activities for a manufacturing technology company. A new-hire in our company’s new lean consulting division came to my office telling me about lean… and lean accounting… and a thesis… and it’s about then I zoned out. He was persistent though in trying to get me hooked and I eventually relented to his idea for a Lean Accounting Summit.

So, we had 4 months to help coordinate and market a conference that I knew nothing about, covering a subject I couldn’t articulate, with a bunch of presenters I’d never met. Bottom line, Jim Huntzinger (the new-hire) was right. 320 people showed up in Dearborn, MI in September 2005 for the inaugural Lean Accounting Summit. I learned a great deal about from that experience. I learned about lean, the passion of lean advocates, and the need for like-minded people to gather and discuss what lean means to them in their role. It was electric. Yes, an accounting conference was electric!

It was at that first event that Lean Frontiers was born. And we’ve been steadily replicating that experience in other areas, to influence every part of the organization. So one of my tasks, along with Jim, is to determine where there are gaps in the lean enterprise. We then identify a community of “thought leaders” who can help rally a small community to learn together, grow a body of knowledge, and ultimately fill the gap we identified.

The bulk of my time is spent developing our products and services and marketing these to the lean community. And as one of two principals, along with Jim, I’m involved with about every aspect of owning a small business. That means I’ll be collaborating with lean’s most recognized names one minute, and the very next, emptying the trash cans and trying to fix that slow leak in the men’s room. And I love it. I’m humbled to work with some of the world’s brightest, most genuine people, who all want to make things better… for individuals, organizations, and the world at large.

Kathy Lee

Indiana University School of Medicine

About the Facilitator

Kathy Lee is an innovative and resourceful Performance Management and Talent Development Professional with a multidisciplinary business background.

She blends a strong commitment to talent development and performance improvement with a passion for building and implementing effective processes to meet current and strategic corporate objectives.

Kathy embraces challenges with a strong attention to detail and problem solving ability to help define operational outcomes. She possesses an exceptional ability to develop rapport and positive relationships at all levels in the organization. 

Jose Alvarez

Talent Development, Leadership and Performance Coach at Blue Diamond Almonds

About the Facilitator

I’m an experienced talent development and performance improvement leader that creates strategies by consulting, designing, and facilitating leadership, technical, sales, compliance, and operations programs. I establish and maintain highly effective working relationships with leadership at all levels to translate business goals into strategies, priorities, and plans. I have proficiently managed culturally diverse work-groups with strong team management, project management, change management, leadership, and coaching skills. I have a proven track record of developing and coaching high performance teams that create innovative solutions to accomplish business goals. 

Brandon Brown

Master Kata Coach & Servant Leader

About the Facilitator

Brandon Brown is Owner and Master Kata Coach at Continuous Coaching Commitment, LLC, delivering tangible and sustainable continuous improvement results as a Toyota Kata Master Coach and Lean Instructor/Facilitator. 

Brandon enjoys developing coaches and spent most of 2016 – 2019 to daily coaching and teaching healthcare professionals how to reach Challenges at Baptist Memorial Health Care in Memphis TN, and Bryan Health in Lincoln, NE.  During these years, Brandon and his team of Master Kata Coaches coached in 14 BMHCC hospitals with over 175 Improvement Kata teams and 12 Advance/Shepherding Groups, each week, throughout 2016-2019. 

He has delivered keynote addresses at the 2017 – 2019 TWI North American Summits and delivered the Toyota Kata Experience course in each of the six Annual KataCon Summits from 2015-2020.  In November 2017, he was the Keynote speaker at the first TWI-Kata Summit in Prague, CZ and Zilina, SK, in Central Europe to celebrate the newest release of the 19th language of the Toyota Kata book.  He has taught the Toyota Kata Experience globally in Canada, Sweden, Germany, The Netherlands, Belgium, Czech Republic, Slovakia, Malaysia and The Philippines.  Brandon taught his 3-day Toyota Kata Skill Week for Nike Footwear and Apparel’s 10 factories in Vietnam.  Brandon was a Visiting Professor of Operations Management at the University of Arkansas in Fayetteville from 2006-2016, both teaching and developing online courses in the Industrial Engineering department.  Brandon was a Regional Director and board member for the Southeast Region of the AME from 2012-2016.  He is also a Certified John Maxwell Coach, Teacher, and Speaker. 

Prior to his current work, he advanced through management leadership at Central States Mfg., as Regional Operations Manager for three facilities in the Eastern Region, which served 17 states.  He has served as Engineering Manager for Waterloo Industries and Project Engineer for Lincoln Automotive. He has a Master of Science in Engineering and a Bachelor of Science in Mechanical Engineering, as well as a Professional Engineers license in Arkansas.