What is Lean Coaching?
Master Kata Coach & Servant Leader
Brandon Brown is Owner and Master Kata Coach at Continuous Coaching Commitment, LLC, delivering tangible and sustainable continuous improvement results as a Toyota Kata Master Coach and Lean Instructor/Facilitator.
Brandon enjoys developing coaches and spent most of 2016 – 2019 to daily coaching and teaching healthcare professionals how to reach Challenges at Baptist Memorial Health Care in Memphis TN, and Bryan Health in Lincoln, NE. During these years, Brandon and his team of Master Kata Coaches coached in 14 BMHCC hospitals with over 175 Improvement Kata teams and 12 Advance/Shepherding Groups, each week, throughout 2016-2019.
He has delivered keynote addresses at the 2017 – 2019 TWI North American Summits and delivered the Toyota Kata Experience course in each of the six Annual KataCon Summits from 2015-2020. In November 2017, he was the Keynote speaker at the first TWI-Kata Summit in Prague, CZ and Zilina, SK, in Central Europe to celebrate the newest release of the 19th language of the Toyota Kata book. He has taught the Toyota Kata Experience globally in Canada, Sweden, Germany, The Netherlands, Belgium, Czech Republic, Slovakia, Malaysia and The Philippines. Brandon taught his 3-day Toyota Kata Skill Week for Nike Footwear and Apparel’s 10 factories in Vietnam. Brandon was a Visiting Professor of Operations Management at the University of Arkansas in Fayetteville from 2006-2016, both teaching and developing online courses in the Industrial Engineering department. Brandon was a Regional Director and board member for the Southeast Region of the AME from 2012-2016. He is also a Certified John Maxwell Coach, Teacher, and Speaker.
Prior to his current work, he advanced through management leadership at Central States Mfg., as Regional Operations Manager for three facilities in the Eastern Region, which served 17 states. He has served as Engineering Manager for Waterloo Industries and Project Engineer for Lincoln Automotive. He has a Master of Science in Engineering and a Bachelor of Science in Mechanical Engineering, as well as a Professional Engineers license in Arkansas.
Dorsey Sherman is the Founder and Principal of Modèle Consulting. She teaches and coaches organizations to reach their full potential by practicing scientific thinking and strategy deployment.
With over fifteen years of Lean and continuous improvement experience, Dorsey has worked across a wide spectrum of environments including manufacturing, non-profit agencies, hospitals, acute rehab units, physician offices, and behavioral health settings. Dorsey has amassed thousands of hours of coaching, teaching and facilitating staff, middle-managers and executives Lean methodology including A3, kaizen events, and strategy deployment.
Her expertise is in Toyota Kata – a deliberate practice routine to learn scientific thinking. She is a regular contributor to the Michigan Lean Consortium and Lean Frontiers’ workshops, conferences and webinars, and the co-host of KataCon 6 in Austin, TX. She is midway through a Leadership Coaching program at Case Western Reserve University.
Process + Results Leadership Development
Jamie V. Parker, the host of the Lean Leadership for Ops Managers Podcast, helps organizations build Lean culture through everyday leadership. With 17 years of multi-unit operations management experience, Jamie specializes in working with Operations leadership teams who’ve had some targeted success with Lean, but haven’t yet built the everybody-everywhere-everyday improvement culture they crave.
Through strategic planning, training, mentoring, and implementation support, Jamie helps operations leaders spark improvement behaviors, generate engagement and commitment, and develop problem solvers – while still getting their day job done.
Jamie LOVES a great murder mystery and has honed her knack for helping operations leaders connect the dots of beliefs, behaviors, and systems – just like her favorite crime show detectives and their red-string murder boards. Learn more at www.ProcessPlusResults.com
The Lean Coach
Crystal Davis is an experienced business management consultant with twenty years of experience in the design, development, and implementation of Lean Business System solutions. She has accumulated extensive domestic and international expertise in the design and implementation of solutions for automotive and healthcare manufacturing, and consumer packaged industries. Crystal has assisted clients in formulating comprehensive business and logistics strategies and in re-engineering distribution and manufacturing operations to reduce costs, improve customer service and drive revenue.
With Crystal’s vast knowledge and experience she has played integral roles on several enterprise-wide Supply Chain Management projects. Crystal has also trained and coached globally in Operational Excellence at various organizational levels. As a teacher, coach and speaker, Crystal uses practical techniques, innovative methods, and Socratic teaching to engage, captivate, and add value to those she encounters.
Beau began his “lean” consulting career in the mid-80’s in the automotive industry, transitioned to adapting lean techniques to service and administrative processes in 1992, and has since progressed from implementing tools and techniques to developing and teaching the kind of self-sufficient thinking that challenges work and management processes, improves organizational performance and alignment, and sustains culture change. He now spends most of his time creating new ways for organizations to engage, learn, grow, and succeed within strategic transformation efforts.
In addition to assisting companies in implementing lean strategies, he is a faculty member and instructor for curriculums at the Lean Enterprise Institute, the University of Dayton, and the Shingo Prize Institute. Beau is the co-author of a number of journal articles and the Shingo-prize winning books The Complete Lean Enterprise: Value Stream Mapping for Office and Services (2nd Edition 2016); and Perfecting Patient Journeys (2012).
Beau holds BSE and MBA degrees from the University of Michigan.
TL MOORE LLC
Creating sustainable improvement requires more than learning a few tools or techniques, it takes capable leaders creating an environment of improvement. As first codified by the Shingo Institute, operational excellence is derived from a set of principles that governs ideal behaviors. At TLMOORE LLC, we incorporate these principles into developing the capabilities of both Leaders and Improvement Professionals to support the organization’s transformation towards a culture of continuous improvement.
Jamie Flinchbaugh is an accomplished Entrepreneur, Senior Executive, Consultant, and Board Member with 30 years of learning-oriented experience spanning a range of roles across exceptionally diverse industries and functions. Leveraging extensive operational, strategic, and consulting experience, Jamie is an invaluable asset for any company seeking to build culture, capability, leadership, and their overall operating system. As the founder of JFlinch, Jamie provides this support as a board member, advisor, coach, and speaker.
Throughout his career, Jamie has held leadership positions with JFlinch (Founder), Qorvo (Executive), Old Dutch Group LLC (Founder), Lean Learning Center (Co-Founder), Rev! Motorcycles (Co-Founder), DTE Energy (Change Agent), and Chrysler (Operational Leader). As the Founder of JFlinch, Jamie helps teams accelerate their journey by solving their challenging problems and providing the resources, education, and tools needed to make lean leaders successful. Through Old Dutch Group, Jamie invests in organizations ranging from traditional manufacturing to startups and real estate. He recently served 3 years as the Corporate Vice President (part-time) of Qorvo’s Lean Journey.
During his 15 years as Co-Founder, with Andy Carlino and Dennis Pawley, of the Lean Learning Center, Jamie built the organization to become one of the premium providers of lean transformation and advisory services, with their educational programs earning the highest marks. In 2006, he co-authored the lean bestseller, The Hitchhiker’s Guide to Lean: Lessons from the Road, and he has worked with over 300 clients spanning manufacturing, healthcare, utilities, technology, government, and professional services, including Harley-Davidson, Intel, Mars, Amazon, Crayola, Fidelity, Whirlpool, among others.
Over the last 20+ years, Jamie has helped build nearly 20 companies as a co-founder, board member, advisor, or angel investor, including co-founding the Lehigh Valley Angel Investors and acting as the initial Investment Chair. Jamie is a board member of Robinson Fans, and is a former board member of York Container Company, Orion Fleet Intelligence, S&S Cycle, PA Rush Soccer, and previously chaired the Board of Advisors for the Pawley Lean Institute at Oakland University. Jamie has been a Contributing Editor for IndustryWeek and columnist for Assembly Magazine. Jamie obtained two Master of Science in Mechanical Engineering degrees from the Massachusetts Institute of Technology and the University of Michigan, an MBA from the Massachusetts Institute of Technology, and attained his BS in Mechanical Engineering from Lehigh University, where he has served in numerous volunteer capacities. He currently resides in Bucks County, Pennsylvania with his wife and 3 children.
VP of Lean Frontiers
American Family Insurance
Matt Cornwell, Ignite Associate Vice President, leads a team of lean coaches who support the company’s cultural transformation efforts through the implementation of the American Family Lean System. The system includes complementary elements from lean, lean startup, and agile methodologies. His team’s purpose is to help the organization: empower employees closest to the customer, experiment, increase agility, and become more customer driven. Through coaching, the Ignite team helps their business partners implement a management system for all of AmFam that drives both incremental and sustaining innovation of current business model to make products, services, processes, and customer experiences significantly better for the future.
In his fifteen years at American Family, Matt has held leadership roles in continuous improvement, enterprise strategy, corporate planning, change management, and executive administration functions. Matt started his career as an industrial engineer. He earned a six-sigma black belt at Textron before joining American Family and has completed the Cape Cod Training Program at the Gestalt International Study Center. Matt temporarily stepped out of his role at AmFam in 2020 to lead the Wisconsin COVID Coalition – a public/private partnership that embedded resources from American Family and other coalition companies with the state to support their COVID response efforts.
Mike Wroblewski, President of Dantotsu Consulting and Shingo Award winning co-author of “Creating a Kaizen Culture”, has over 30 years of manufacturing management experience, strong technical skills and a passion for teaching Kaizen, Lean Manufacturing and Six Sigma.
Mike has a MS in Manufacturing Management from the GMI Engineering & Management Institute, a BS in Production and Operations Management from Miami University and a Six Sigma Black Belt certification.
Deondra R. Wardelle is a visionary leader, problem solver, organizer, and motivational speaker. Her specialty is empowering and developing individuals and groups toward achieving their personal and professional goals. She also coaches those same people in achieving transformative change.
Deondra has a diverse professional background. Her former roles include: Chief Strategy Officer at the American College of Sports Medicine (ACSM) and Director of Performance Excellence for a global leader in the paper/packaging industry. While working in the Performance Excellence space, she and her team led Continuous Improvement projects for more than 70 facilities in North America, Europe, and Asia. Deondra has also worked as a corporate trainer, project manager, banking manager, and has held various roles in operations management.
A graduate of Western Kentucky University, Deondra possesses a Bachelor of Arts degree in Corporate and Organizational Communications. She has also pursued Leadership Studies at the Louisville Southern Baptist Theological Seminary, as well as earned her Health Coach certification from the Institute of Integrative Nutrition.
Deondra’s purpose is to help organizations, groups, and individuals overcome obstacles and achieve their grandest visions and goals – one step at a time. Deondra’s current passion project is the #RootCauseRacism movement; a global initiative, helping to end systemic racism and social injustice.
Connect with Deondra today to learn how she can help you accomplish your next big thing!
David Veech teaches leaders how to Love, Learn, and Let go so they can create satisfying workplaces that engage the creative and productive power of people. Leaders who apply David’s lessons build great workplaces that enjoy higher productivity, profitability, and professionalism.
His messages inspire people to obliterate obstacles, accelerate innovation, and elevate performance leaving everyone motivated and engaged for the future.
His leadership and learning journey began as an officer in the US Army. He retired after 20 years’ service, but he never stops learning. He shares what he learns with hundreds of students and clients every year.
For over 30 years David has carefully studied leadership and work systems, looking for practical strategies his students or clients can effectively apply. In the Army, he taught leadership on the faculty at Stetson University and introduced Lean Six Sigma to the Defense Acquisition University.
Since retiring, he has served as teaching faculty at the University of Kentucky and the Ohio State University. He has built two successful international consulting firms whose clients include the US Postal Service, Owens Corning, Rolls-Royce, the Arizona Department of Economic Security, and Nationwide Insurance.
He is the author of two best-selling books: Leadersights: Creating Great Leaders Who Create Great Workplaces, and The C4 Process: Four Vital Steps to Better Work. He is an avid orienteer and an accredited cruise counselor with his own travel agency.
He’s been married to Mary for over 35 years. They have three adult children, 2 grandchildren, five dogs, a horse, and a herd of deer that Mary likes to keep fed through the winter.