A Plan for Every Person – Job Relations
There are three pivotal outcomes of effective practicing of Job Relations – Trust, trust and more trust. Alongside there are two key messages – “results through people” and “people must be treated as individuals”.
Does this mean a Leader needs to deliver on the results expected of them through people, but their approach with each of their people may well need to be different? Yes, it does.
There is a way of potentially managing this dilemma.
- A way of using of the JR 4-step method pro-actively.
- A way to use the 4 Foundations of Good Relations within the 4-step method.
- The similarity with the experimentation pattern seen in Step 4 of the Improvement Kata
About the Facilitator:
Oscar Roche, believes strongly that excellence in business lies in the development of people capability. It is this belief, combined with extensive operations management experience, that permits him to add value to any organisation he works with.
Across Australia, New Zealand and South East Asia, Oscar specialises in developing the:
- 3 TWI (Training Within Industry) frontline leadership skills of Leading, Instructing and Improving.
- Improvement and Coaching Kata patterns outlined in “Toyota Kata” (Mike Rother).
Oscar began his work with TWI in 2009 after reading an article in the Target magazine and thinking “this is one of the missing pieces”. After first being trained by the TWI Institute in Job Relations, Job Instruction and then Job Methods followed, then recently TWI Problem Solving. Oscar and Ben Chopping’s TWI Institute Global Partnership was formed in 2011 which leads to work in Australia, New Zealand, South East Asia and the US helping individuals and organisations develop the leadership capabilities of their people.
Oscar, now a TWI Institute Toyota Kata Master Trainer, has made developing his skills in assisting companies reach their business improvement goals his main focus. With them he has practised methods and developed his specific skills in order to assist companies achieve genuine and sustained improvement. Working with the frontline leaders and their managers in any business, applying the right principles and tools, in the right place, with the right people is the key to bringing lasting improvement in the workplace.
Oscar believes passionately that leaders have been ignored for many years, and now is the time to support their development in order for businesses to survive and develop. The practical nature of the TWI and Toyota Kata programs makes them the ideal vehicle to build leader capability development. So much so, that Oscar practices the skills in his everyday working life.
Oscar is a regular speaker at TWI and Toyota Kata summits and conferences in the US and Europe and a frequent presenter of webinars through Lean Frontiers.