.2020 ~ Bernheisel & Flaspohler ... Servant Leadership: The Prime Mover - Lean Frontiers - Be Bold. Be Better.

Servant Leadership: The prime mover

Presented By:

Dr. Chris Berheisel & Dr. Lou Flaspohler


On their journey to understand, implement and share foundational elements of Lean Cultures, Doctors Chris Berheisel and Lou Flaspohler have developed an ever deepening hypothesis that Servant Leadership is the most foundational and critical element necessary to creating and sustaining Lean Cultures.

Evolving from this hypothesis were questions such as: what are the foundational characteristics and related skills of servant leaders?  2. If we understand these characteristics and skills can we use this understanding to more efficiently and effectively train servant leaders within our organizations?

In their talk they will share their findings and give the learner take home lessons on how to promote, train and sustain servant leadership in your organization.

Learning Objectives:

In this session you will learn Drs. Chris Bernheisel and Lou Flaspohler’s understanding of …

  • The Fundamental Characteristics of Servant Leaders.
  • The Skills related to the fundamental characteristics of Servant Leaders
  • Methods to move these Characteristics and Skills from knowledge to practical skills being utilized by all within your organization.

About the Facilitator:

Chris Bernheisel, MD, is an Associate Professor of Family Medicine at The University of Cincinnati, serving as the Program Director of The Christ Hospital-University of Cincinnati Family Medicine Program. He provides primary care at a free clinic in Cincinnati along with supervising residents as The Christ Hospital. His academic work is focused on medical education, with a concentration on family medicine, global health, and IT in medical education.

Lou Flaspohler, MD, is a practicing rheumatologist in Cincinnati, OH, serving as the Division Head of Rheumatology at The Christ Hospital. He graduated with a B.A. in Communications Arts and Marketing from Xavier University and obtained his Doctorate of Medicine from the University of Cincinnati. Following his medical school training, Dr. Flaspohler completed an Internal Medicine residency at The Christ Hospital and a Rheumatology Fellowship at Indiana University at the medical campus in Indianapolis, Indiana. He has a strong interest in servant leadership and a passion for improving the lives of his patients and community.