2019 Drew Locher ~ Putting the Continuous in Continuous Improvement - Lean Frontiers - Be Bold. Be Better.

Putting the Continuous in Continuous Improvement


Presented By:

Drew Locher

Session Abstract:

Most organizations struggle with creating a sustainable continuous improvement culture.  One reason for this is that leaders really do not understand what it takes to develop skills and habits in individuals.  Therefore, leaders typically have unrealistic expectations when it comes to the development of their people, and do not devote adequate resources toward it.  The result is frustration of all parties involved – leaders who don’t understand “why people don’t get it”, and team members who feel the same about leadership.  This 50-minute presentation will review what is really required, and make recommendations with regard to approach.

Learning Objectives:

In this session you will learn…

  • What it takes to create skills and habits
  • The effect of the scope and scale of change on people’s willingness and ability to develop skills and habits
  • Effective strategies to help organizations create a culture of continuous improvement.

About the Facilitator:

Drew Locher, Managing Director of Change Management Associates, has been applying Work Class/Enterprise Excellence concepts for 35 years, first at the General Electric Company in the 1980s.  Over that time, he has worked with a wide variety of industrial and service organizations, including Manufacturing, Transportation, Financial Services, Healthcare, Education, and Government.

Drew has been a faculty member of the Lean Enterprise Institute (LEI) since 2001, and is an adjunct faculty member at the University of Michigan ISD instructing their Lean Leadership and Kata programs.  He is the author of four books, and is a two-time Shingo Prize recipient.  Drew is a frequent speaker at conferences in the U.S. and abroad.